Things come up, we understand. If you need to cancel or reschedule your appointment, please provide a 24 hour notice prior to the start of your scheduled appointment. Multiple occurrences of cancellations within the 24 hour window will result in pre-payment of services before being scheduled for future appointments. Longer length appointments that are not rescheduled or cancelled prior to 24 hours before the start of the service will be charged a $50.00 non refundable fee for time lost. Thank you for understanding.